Account Manager

6 days ago


Cincinnati, Ohio, United States Advertising Vehicles Adsposure Signtacular Full time
Job Title: Account Manager - Fleet Graphics

Job Summary:

The Account Manager in the Fleet Graphics industry is responsible for managing and growing client relationships, overseeing the execution of fleet graphics projects, and ensuring customer satisfaction. This role involves a blend of sales, customer service, and project management, requiring excellent communication skills and a thorough understanding of fleet graphics solutions.

Key Responsibilities:

  • Client Relationship Management:
    • Develop and maintain strong relationships with existing clients.
    • Identify opportunities to upsell and cross-sell additional services.
    • Serve as the main point of contact for clients, addressing their needs and concerns promptly.
  • Sales & Business Development:
    • Identify and pursue organic opportunities within the company's existing client base.
    • Prepare and deliver sales presentations to existing clients.
    • Negotiate contracts and pricing with existing clients, ensuring profitable deals.
    • Identify referral opportunities from existing clients and pass to Account Executive team to pursue.
  • Project Management:
    • Coordinate with internal teams (design, production, installation) to ensure timely and accurate project delivery.
    • Monitor project progress, addressing any issues that arise and ensuring client satisfaction.
  • Market & Industry Analysis:
    • Stay updated on industry trends, competitor activities, and market conditions.
    • Provide insights and feedback to the marketing and product development teams to enhance offerings.
  • Reporting & Documentation:
    • Maintain detailed records of client interactions, project specifications, and sales activities.
    • Prepare regular reports on sales performance, client feedback, and project outcomes.

Requirements:

  • Understanding of fleet graphics solutions, including design, production, and installation processes.
  • Knowledge of industry standards and best practices.
  • Strong interpersonal and communication skills.
  • Excellent organizational and project management abilities.
  • Proficient in CRM software and Microsoft Office Suite.
  • Ability to work independently and as part of a team.
  • Customer-focused with a passion for delivering exceptional service.
  • Results-oriented with a drive to achieve and exceed targets.
  • Problem-solver with a proactive approach to addressing challenges.
  • Adaptable and able to thrive in a fast-paced, dynamic environment.

Education and Experience:

  • Bachelor's degree in Business, Marketing, or a related field (preferred).
  • 3+ years of experience in account management or sales, preferably within the fleet graphics or related industry.
  • Proven track record of meeting or exceeding sales targets.

Benefits:

  • Health, Dental & Vision
  • PTO Program
  • 401K (Company Matched)
  • Volunteer Hours

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