Retail Sales Associate
6 days ago
About the Role
Job Summary
H&M Group is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.
Key Responsibilities
- Actively greet and engage with customers to provide a personalized shopping experience
- Support the maintenance of a neat and tidy sales floor, including folding, hanging, displaying, and merchandising garments according to H&M guidelines
- Unload delivery trucks, receive, open, and unpack merchandise, and label merchandise with security tags within efficiency timeline goals
- Process, stock, and replenish garments on the sales floor and stock room
- Ring up transactions, report, and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bags following register best practices
- Educate and promote the H&M Loyalty program to customers
- Share knowledge and skills with colleagues, offering help where needed to build a positive working environment
- Work in accordance with H&M standards and local legislation, ensuring customer and colleague safety at all times
Requirements
- Passionate about customer service and helping people find their style
- Able to multitask and work in a fast-paced environment
- Inclusive, positive, creative, and willing to learn on the job
- A team player with a flexible approach
- Able to lift in excess of 20 pounds
- Ability to stand for long periods, bend, stretch, engage in repetitive motions, push, pull, and carry items for a short distance
- Ability to climb a ladder and use a step stool
- Able to work a flexible schedule, including nights and weekends
Why You'll Love Working for H&M Group
- Dynamic, team-driven work environment with a diverse and inclusive team
- Endless growth and development opportunities
- Dress your personality – we encourage you to express yourself through your style
- Discounts at H&M, &Other Stories, and COS
Additional Information
- Job Status: Hourly, Non-Exempt
- EEOC Code: SLS
- Compensation: Sales Associates start at $ per hour
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