Director of Operational Excellence

1 month ago

New York, New York, United States The Farmer's Dog Full time
About the Role

We are seeking a highly skilled and experienced Director, Continuous Improvement to join our team at The Farmer's Dog. As a key member of our operations team, you will be responsible for driving operational excellence, enhancing quality, and optimizing processes to achieve strategic business goals.

Key Responsibilities
  • Evaluate data to implement technical improvements in production processes, develop and implement innovative solutions, and research and recommend new supply chain technology.
  • Identify gaps, invent solutions, and find wins across the most impactful aspects of our supply chain.
  • Implement Lean, Six Sigma, and other methodologies to streamline operations, reduce waste, and improve quality.
  • Influence and coach senior management and their teams on Continuous Improvement transformation, cultural change, engagement, Continuous Improvement adoption, and empowerment with a passionate approach to results.
  • Assist in the development, leadership, and execution of the continuous improvement of long-range plans, including project selection, resource management, and technology innovation.
  • Assist in vetting and prioritizing projects, determining 3rd party partners, and soliciting innovative strategies for the company.
  • Devise project plans to manage projects from inception to control, including developing audit KPIs to ensure process improvement is stable and sustainable.
  • Drive Continuous Improvement/CI implementation to achieve cost reductions, cycle time improvements, and quality improvements through effective Continuous Improvement/CI management, benchmarking, Key Performance Indicator development, and scorecard for various functions within the organization.
  • Leverage change management strategies to gain acceptance and adoption of overall strategies and new initiatives.
Requirements
  • 10+ years of experience in high-growth organizations.
  • Understanding of the importance of leveraging and utilizing engineering principles and data analysis to reduce variation in manufacturing processes, thereby improving operating safety and efficiency in various parameters.
  • Understanding of the crucial role of Continuous Improvement in creating a seamless supply chain and building a world-class, customer-centric organization.
  • Big-picture thinker with the ability to drive strategic execution.
  • Enthusiasm about combining valuable data with effective coaching to help the company learn and grow.
  • Passionate about mastering and leveraging software to achieve desired business outcomes.
  • Constantly question existing processes and tools to find opportunities for continuous improvement.
  • Driver of change management and will engage stakeholders at all levels to gain buy-in and support for projects.
  • Proven record of driving results through the use of common metrics and data, including those with environments of ambiguity.
  • Lead by example and have a "no task is ever too big or too small for us to all work together and contribute for the collective good" mentality.
  • Detail-oriented, organized, and collaborative team player.
  • Champion the TFD mission, values, and culture.
  • Willing to travel up to 30% of the time.
About Us

The Farmer's Dog is a company that is dedicated to providing honest, smart, and simple care for dogs and their humans. We are committed to building a diverse workforce and creating an inclusive team that supports our mission of providing true peace of mind to dog lovers everywhere.

Benefits
  • Market-competitive compensation and equity packages.
  • Comprehensive Healthcare, Dental, and Vision.
  • Company-sponsored mental health benefit and coaching through Modern Health.
  • 12-week paid parental leave.
  • Competitive 401k plan with company match.
  • Flexible PTO and hybrid work policy.
  • Discounted fresh food for your pup.
  • Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug.

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