Security Operations Manager

6 days ago


Washington, United States Crisis24 Full time
Senior GSOC Analyst

Estimated Salary: $33.00 - $35.00 per hour (based on location and industry standards)

The Crisis24 Senior GSOC Analyst plays a vital role in directing day-to-day operations within the Headquarters Command Center (HQCC) to ensure quality assurance.

Main Responsibilities:

  • Operational Management: Manage and coordinate all production activities on shift, ensuring seamless execution of tasks.
  • Intel/Threat Monitoring: Oversee real-time monitoring to identify potential threats and incidents that could impact staff, operations, or reputation.
  • Watch Personnel Oversight: Ensure watch personnel effectively monitors all systems supporting operational processes according to defined Standard Operating Procedures (SOPs).
  • Incident Management: Serve as primary incident commander, managing spontaneous large and small-scale incidents affecting staff and operations.

Requirements:

  • A graduate-level degree in management, security/emergency management, criminal justice/criminology, security policy studies, or a related field is mandatory.
  • Minimum two years of related experience, with demonstrated expertise in Watch Operations.
  • Prior knowledge of business continuity, emergency management, or incident support is essential.


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