Sales and Customer Service Representative

2 weeks ago


Burlington, North Carolina, United States Massage Envy Full time

{"h1": "Unlock Your Potential at Massage Envy

", "p": "Are you passionate about delivering exceptional customer experiences and helping others achieve their wellness goals? As a Sales and Customer Service Associate at Massage Envy, you\u2019ll be part of a dynamic team that\u2019s dedicated to making a difference in people\u2019s lives.

", "ul": [{"li": "Competitive hourly rate of $14.00, plus bonuses and commissions"}, {"li": "Employer-paid healthcare, including medical, dental, and vision plans"}, {"li": "Matching 401(k) plan"}, {"li": "Paid time off for full-time employees"}, {"li": "Employee referral bonus program"}, {"li": "Employee Assistance Program"}, {"li": "Flexible schedule for a better work-life balance"}, {"li": "In-depth product and service training"}, {"li": "Free massage, skincare, or stretch service each month"}, {"li": "40% off all products"}], "h2": "What We\u2019re Looking For

", "ul": [{"li": "High school diploma or equivalent, and previous retail or sales experience (preferred)"}, {"li": "Critical thinking skills, excellent math and computer skills, and the ability to multitask"}, {"li": "Great people skills and the ability to establish positive relationships with guests"}, {"li": "Supporters of total body care with a general knowledge of massage and skin care services"}], "h2": "Day-to-Day

", "ul": [{"li": "Provide outstanding customer service and help everyone feel valued and understood"}, {"li": "Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations"}, {"li": "Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions"}, {"li": "Help grow and retain a client base both in-person and through phone/email outreach"}], "h2": "Culture and Support

", "ul": [{"li": "Trained leadership that is invested in your success"}, {"li": "Award programs (like Sales Associate of the Year)"}, {"li": "A caring community that strives to celebrate individuality and share knowledge"}], "p": "If you\u2019re ready to join a growing community with experienced professionals who share your passion, we can\u2019t wait to meet you.

", "p": "*ME SPE Franchising, LLC (\u201cME SPE\u201d) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (\u201cMEF\u201d), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits, and compensation are set by each franchisee and vary by location.

", "h3": "Salary

", "p": "$14.00

", "h3": "Job ID

", "p": ""}



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