Business Support Specialist

6 days ago

Creve Coeur, Missouri, United States Elite Dental Partners Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as an Office Manager at Elite Dental Partners. As a key member of our team, you will be responsible for providing exceptional support to our dental practices, ensuring seamless day-to-day operations, and driving business growth.

Key Responsibilities
  • Leadership and Team Management
    • Lead by example and coach teams to provide exceptional patient experiences
    • Challenge, encourage, and inspire team members to achieve desired results
    • Evidence of management style, which builds alliances within the business and emphasizes high moral, collegiality, effective teamwork, and high moral standards
  • Operational Excellence
    • Continual focus on a productive schedule that supports dentists and hygienists
    • Work within budget guidelines to maintain supported office profitability
    • Coordinate daily team huddles and team meetings
  • Staff Development and Training
    • Provide ongoing feedback, training, and annual performance reviews for team members within the practice
    • Schedule team members to ensure adequate shift coverage and facilitate requests for time off
    • Assist in the interviewing and on-boarding of new hires
  • Financial Management
    • Review monthly financial reporting (e.g., Profit & Loss statements)
  • Office Management
    • Serve as the point person for office management duties, including:
      • Office cleaning and maintenance
      • Verify and submit payroll
      • Clinical and non-clinical supplies ordering
      • Compliance for OSHA and HIPAA
Requirements
  • Education and Experience
    • Bachelor's degree preferred or comparable experience
    • Prior management experience preferred
    • Prior experience with a dental management software - Dentrix preferred
  • Qualifications
    • Excellent interpersonal skills
    • Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a clean and safe working environment
    • Strong working knowledge of dental terminology, equipment, and practices
    • Excellent time management and organizational skills
    • Customer service focused
    • Experience working in healthcare a must
    • Experience with Microsoft Word, Outlook, and Excel
    • Patient focused
    • Positive attitude
    • Good problem-solving skills
    • Energetic
Physical Requirements
  • General office activities as required
  • Sit/stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties, and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.

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