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**Assistant General Manager

2 months ago

West Hartford, United States Restore Hyper Wellness West Hartford Full time
Job Summary

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Restore Hyper Wellness West Hartford. As a key member of our leadership team, you will play a critical role in driving business growth, developing and implementing sales strategies, and ensuring exceptional customer service.

Key Responsibilities
  • Business Development and Sales
    • Develop and execute sales plans to achieve monthly, quarterly, and annual revenue targets
    • Build and maintain strong relationships with existing and potential clients
    • Identify and pursue new business opportunities to drive growth and expansion
  • Operations Management
    • Oversee daily store operations, including staff management, inventory control, and customer service
    • Ensure compliance with company policies and procedures
    • Develop and implement process improvements to increase efficiency and productivity
  • Team Leadership and Development
    • Recruit, train, and develop a high-performing team of sales and customer service professionals
    • Provide coaching and feedback to team members to ensure exceptional customer service and sales performance
    • Collaborate with the General Manager to develop and implement training programs to enhance team skills and knowledge
  • Customer Service and Experience
    • Ensure exceptional customer service and experience through proactive communication, problem-solving, and issue resolution
    • Develop and implement strategies to increase customer loyalty and retention
Requirements
  • Minimum 2 years of experience in sales, business development, or operations management
  • Proven track record of achieving sales targets and driving business growth
  • Excellent communication, leadership, and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer
  • Competitive salary and bonus structure
  • Complimentary and discounted access to Restore's innovative wellness services
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment