Assistant General Manager

3 days ago

West Hollywood, United States Barry's Full time
Job Title: Assistant General Manager

Barry's is seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our studio leadership, you will be responsible for driving client acquisition, conversion, retention, and achieving key performance indicators (KPIs). You will also be responsible for providing exceptional customer service, supporting talent acquisition and development activities, and ensuring alignment with and consistent execution of Barry's hospitality standards.

Key Responsibilities:
  • Collaborate with the General Manager to foster and preserve the corporate mission, vision, and values.
  • Lead the studio team in knowledge and motivation to drive class, fuel bar, and retail sales that exceed all studio goals and targets.
  • Oversee seamless class check-ins, opening and closing the studio in accordance with all policies and procedures, and oversee studio staff on duty.
  • Partner with the General Manager to analyze key business performance indicators (paid attendance, first timers, utilization, conversion, and labor) and bring any insights or suggestions to regional leadership on a weekly and monthly basis.
  • Participate in monthly studio business unit meetings, reviewing P&L and opportunities to drive incremental business performance.
  • Support the General Manager to conduct regular brand audits of all studio spaces and manage projects to ensure facilities are clean and updated, working with local and corporate leadership on quick execution of facilities initiatives and repairs.
  • Provide operational support to the General Manager as required by business need, assisting with studio accounting, timecards, inventory, ordering, and scheduling needs.
Requirements:
  • 1-3 years of fitness management or relevant related experience (hospitality, retail, food/beverage, etc.).
  • Bachelor's degree or equivalent experience.
  • Availability for full-time work during non-traditional hours, including early mornings, late evenings, weekends, and holidays.
  • Ability to train, lead, motivate, and delegate to a team of employees.
  • Ability to handle multiple projects in a fast-paced environment and in a time-sensitive environment.
  • Ability to work cooperatively and effectively with different personality types as well as other departments, vendors, and clients.
  • Exceptional written and oral communication, organization, and time management skills.
  • Detail-oriented mindset, with an eye for customer satisfaction.
  • Proven dependability and reliability.
  • Friendly, outgoing personality and can-do, optimistic attitude.
  • Professional in appearance and behavior at all times.
  • Enthusiasm for the Barry's brand.
  • Ability to kneel, bend, reach, climb, and stand for long durations of time.
  • Ability to move and lift equipment and supplies of 30+ pounds.

Barry's offers a comprehensive benefits program, including medical, dental, and vision insurance, short-term and long-term disability insurance, and life and AD&D insurance. The annual salary for this position is between $72,000-$77,000, depending on experience and other qualifications of the successful candidate.

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