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Assistant General Manager of Transit Services

1 month ago

Hartford, Connecticut, United States RATP Dev USA Full time
Job Summary:

We are seeking a highly skilled and experienced Assistant General Manager of Transit Services to join our team at RATP Dev USA. As a key member of our leadership team, you will be responsible for overseeing the operations and maintenance of our public transit systems, ensuring the safety and satisfaction of our customers, and driving business growth and innovation.

Key Responsibilities:
  • Manage and coordinate transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment.
  • Develop and implement strategic business plans focusing on transportation needs in cooperation and coordination with internal and external stakeholders.
  • Directly oversee all Transportation business units/functions, contracted services and specialists, monitoring quality assurance and quality control, cost analysis and adherence, data management, long-range fleet requirements, long-range capital asset plan, maintenance information systems, and operational use of ITS and radio systems, and other related functions.
  • Assist with the planning and oversight of client Bus Operations and Maintenance departments to ensure appropriate levels of service to the public; determines and implements short/long-term strategies needed to support agency goals and plans.

Requirements:
  • Eight (8) + years of total experience managing in an executive or senior level position in the operations and maintenance areas of a multi-modal urban transit system with a unionized workforce.
  • Experience coordinating transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment is strongly preferred.
  • Excellent interpersonal and public communication skills.
  • Demonstrated ability to partner and collaborate with a diverse staff, address complex or sensitive situations, and advance the goals and strategies of RATP Dev USA.

What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].