Retail Operations Manager
2 weeks ago
Position Overview:
PharmaCann LLC is a prominent provider of cannabis-related products, operating in various states. We are seeking a skilled individual to take on the role of Retail Operations Manager, contributing to our expanding team and dynamic industry.
Role Responsibilities:
- Oversee Front of House (FOH) and Back of House (BOH) management teams
- Ensure comprehensive management of retail store operations
- Foster a high-performing team dedicated to enhancing sales growth
- Maintain financial accountability and oversee Profit & Loss (P&L) outcomes
- Implement business strategies aimed at achieving profitable sales increases
- Lead the recruitment, assessment, and selection of talent
Key Duties:
Performance Management:
- Achieve or surpass sales and profitability objectives
- Adjust staffing levels to optimize productivity and meet sales goals
- Build a loyal customer base to encourage repeat business
- Regularly analyze and interpret financial performance reports
- Identify improvement opportunities and execute growth strategies
Team Development:
- Create a professional and engaging work atmosphere
- Attract and retain high-caliber talent
- Facilitate training and professional development initiatives
- Encourage team collaboration and effective communication
Operational Excellence:
- Ensure adherence to company policies and operational standards
- Optimize staff scheduling to enhance customer experience
- Manage security protocols and loss prevention measures
- Implement ongoing improvement initiatives
Qualifications:
- Must be at least 21 years old
- Bachelor's degree in business or a related discipline is preferred
- A minimum of 3 years of managerial experience in a retail setting
- Demonstrated ability to drive sales and interpret business trends
- Excellent communication and customer service capabilities
- Skilled in identifying and nurturing talent
- Proficient in Microsoft Office Suite
- Possess a valid driver's license with a clean driving record
Work Environment:
This position is based in a professional retail setting, requiring flexibility, weekend availability, and potential travel. Physical demands include the ability to bend, lift, and stand for extended periods.
Equal Opportunity Statement:
PharmaCann LLC is committed to fostering a diverse and inclusive workplace, ensuring equal employment opportunities for all candidates.
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