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Hotel Guest Services Representative
1 month ago
Key Responsibilities:
• Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment.
• Agents will also check out guests, prepare and explain the bill.
• Respond to a wide variety of guest requests by accurately assessing the guest's needs and providing solutions.
Requirements:
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Knowledge of hotel operations and services.