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Hotel Guest Services Representative

1 month ago


San Francisco, California, United States Four Seasons Hotels & Resorts Full time

Key Responsibilities:

• Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment.

• Agents will also check out guests, prepare and explain the bill.

• Respond to a wide variety of guest requests by accurately assessing the guest's needs and providing solutions.

Requirements:

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment and multitask.

• Knowledge of hotel operations and services.