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Technical Project Manager

2 months ago

Edmond, Oklahoma, United States Saxon Global Full time
Job Description

We are seeking a highly skilled Technical Project Manager to join our team at Saxon Global. As a key member of our IT department, you will be responsible for leading projects from strategy planning to tactical activities, ensuring high customer satisfaction and delivery excellence in all parameters of time, cost, and processes.

Key Responsibilities:
  • Plan, execute, control, and ensure closure of projects while managing people and delivery excellence.
  • Drive execution of the project roadmap and manage the entire project lifecycle from strategy planning to tactical activities.
  • Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer.
  • Guide the launch of projects from concept to delivery by managing the project and governing the overall budget.
  • Articulate and explain designs and constraints to stakeholders after understanding customer perspective.
  • Ensure compliance to internal tools and sensitize the team to go beyond immediate deliverables to assess how to provide greater value to the customer on an ongoing basis.
  • Determine methodology and processes for quality planning, define standards to use, document quality criteria, and quality measurement processes.
  • Review project profitability and other agreed parameters and provide relevant status reports to management and customer.
  • Ensure steering committee meetings and other regular meetings with customer.
  • Develop supporting documentation and materials, including demonstrations, presentations, and other tools to ensure solutions are easy to manage and repeatable.
  • Create and maintain project-level dashboards to enable effective project management.
  • Promote team work, motivate, coach, and develop people in the team to build functional skills and desired behaviors to deliver results.
  • Ensure high levels of engagement within the team and manage complex scenarios effectively like business risks, multiple vendor issues, code red situations, and customer expectations without impacting associates adversely.
  • Provide technical and other guidance as required to the team and assess the performance of the associates.

About Saxon Global: We are a leading global provider of IT services, dedicated to delivering exceptional value to our customers through our expertise and commitment to excellence.