Restoration Project Manager

3 weeks ago


Edmond, Oklahoma, United States SERVPRO of PflugervilleStillwaterGuthrieS TulsaEdmond Full time
Job OverviewAs a Restoration Project Manager with SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond, you will oversee all aspects of assigned restoration projects and crews, leading your team to operational excellence.

Key Responsibilities
  • Develop and maintain accurate project scopes, ensuring crew understanding and adherence.
  • Coordinate and oversee crews and resources to deliver exceptional service on active projects, including subcontractors.
  • Review job site documentation to support services provided and ensure proper client requirements and billing processes.
  • Maintain effective communication with customers, teammates, vendors, and insurance representatives.
  • Manage production expenses, including equipment, vehicles, and material assets.

Additional Responsibilities
  • Enhance customer and client experiences, tracking satisfaction through online reviews.
  • Provide priority response to potential customers.
  • Participate in recruiting, hiring, and training restoration teammates.

Requirements
  • Valid driver's license.
  • High school diploma or GED; associate's or bachelor's degree preferred.
  • At least one year of management and/or supervisory experience.
  • At least three years of industry experience.
  • IICRC certification preferred.

Skills and Physical Demands
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, and navigate tight spaces.
  • Ability to repetitively push, pull, lift, and carry objects.
  • Ability to work with and around cleaning agents.
  • Ability to successfully complete a background check, subject to applicable law.

Each SERVPRO Franchise is Independently Owned and Operated.

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