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Business Development Manager

2 months ago

Mason, Ohio, United States Thorntons (Kentucky) Full time
Job Description

Job Title: Business Development Manager

Job Summary:

We are seeking a highly motivated and experienced Business Development Manager to join our team at Thorntons (Kentucky). As a Business Development Manager, you will be responsible for managing all aspects of our business to ensure that our guests have a fast, friendly, fresh, clean, and in-stock shopping experience.

Key Responsibilities:

  • Drive a safety culture by ensuring a clean, organized, and safe environment for all team members and guests.
  • Create a place of welcoming and belonging for our guests and team members.
  • Oversee the daily execution of our store operating system through management of the game plans to deliver a consistent guest/brand experience that enables the store to achieve performance targets and improve financial performance.
  • Grow top-line P&L performance and control key financial lines; understand reports and how the information can impact and/or increase sales; develop plans to correct budget misses, measure and track plan effectiveness, and ultimately achieve budget in a timely manner, complete required reports either in writing or via computer entry.
  • Track and manage inventory through count execution and submitting accurate orders to remain in stock.
  • Delegate tasks to subordinate team members and follow up to ensure proper completion.
  • Engage and lead company initiatives.
  • Oversee food production to ensure food safety requirements are consistently met and that par levels are maintained for a craveable and consistent offering, while growing sales and controlling waste.
  • Develop well-trained team members by following our training processes as prescribed while demonstrating and teaching our core values.
  • Support and guide team members through career path while holding team members to a high standard of execution through coaching and accountability via our progressive discipline process.
  • Recruit, interview, hire, and schedule all team members to ensure adequate coverage for all shifts while complying with meal and rest break requirements.
  • Train and empower team members to de-escalate guest service issues.
  • Communicate with team members in a positive manner that motivates and inspires them to act in accordance with our Plan to Win strategy.
  • Comply with all federal, state, and local inspectors by taking immediate and appropriate action, and communicating and maintaining records of all inspections, certificates, and necessary records.
  • Promote sales and profits working within the local community to partner and support events that extend the brand.
  • Regular and predictable in-person attendance.
  • Perform additional duties as assigned.

Requirements:

  • Minimum three (3) years single-unit management in retail and/or food and beverage industries.
  • Experience with the following applications a plus:
    • PeopleMatter, Workday, Reflexis
    • PDI, ESO

Physical Requirements:

  • Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
  • Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, and lifting up to 55 lbs.
  • Occasional sitting and driving required.
  • Exposed to extreme weather conditions and temperatures.
  • Long periods of standing.
  • Exposure to gasoline fumes and cleaning products.

Education and Certifications:

  • High School Diploma or GED (Required).
  • Must have reliable transportation.
  • Valid driver's license (preferred).
  • Food Safety and Handling Certifications (This is preferred. If not possessed upon hire, must have the ability to obtain one).

Equal Opportunity Employer:

Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.

Benefits:

Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vision, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit https://www.exploreyourbenefits.com/retail.html.