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Sales Support Associate

2 months ago

New York, New York, United States Tapestry Full time
Job Description

Coach is a global fashion house founded in New York in 1941. Our mission is to create beautiful things, crafted to last, for our customers to be themselves in. As a Sales Support Associate, you will play a vital role in our store's overall success and efficiency, delivering exceptional customer service and ensuring a seamless shopping experience.

Key Responsibilities:
  • Provide friendly and efficient interactions with customers at the cash wrap and sales floor
  • Accurately process transactions and maintain a well-organized sales floor
  • Support the flow of product from receipt to point of sale
  • Participate in visual merchandising and sales floor activities
  • Communicate effectively with customers and team members
Requirements:
  • 1-3 years of previous retail experience, preferably in a luxury retail service environment
  • Knowledge of cash register systems and basic computer skills
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Physical ability to maneuver the sales floor, sales shelves, and stock room
Competencies:
  • Drive for Results: Exceed goals successfully and consistently perform at a high level
  • Customer Focus: Dedicated to meeting customer expectations and requirements
  • Interpersonal Savvy: Relates well to all kinds of people and builds effective relationships
  • Learning on the Fly: Learns quickly when facing new problems and adapts to change
Why Join Coach?

At Coach, we pride ourselves on hiring and developing the best people. We offer a competitive compensation package, opportunities for growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.