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Senior Account Manager

1 month ago


Gibson City, Illinois, United States International Flavors and Fragrances Full time

Job Summary

We are seeking a dynamic and experienced Senior Account Manager to join our North America Commercial team at International Flavors and Fragrances. As a key member of our Nourish Sales team, you will be responsible for driving sales growth and business wins across multiple regional accounts.

Your Focus:

As a Senior Account Manager, you will be accountable for achieving profitable sales growth targets by winning new business and maintaining current sales accounts. You will manage quotes and pricing negotiations, optimize order patterns, and provide accurate sales forecasts. Additionally, you will be responsible for managing the project pipeline and all information related to projects and opportunities.

Key Responsibilities:

  • Achieve profitable sales growth targets by winning new business and maintaining current sales accounts
  • Manage quotes and pricing negotiations, optimize order patterns, and provide accurate sales forecasts
  • Manage the project pipeline and all information related to projects and opportunities
  • Build and manage relationships with customers/accounts, organize customer visits/workshops, and keep customers up-to-date on project progress
  • Initiate innovation and proactive activities related to product promotion to respective accounts, referring to market dynamics and company capabilities
  • Accountable for all communications between the customer and internal stakeholders (Marketing, Sales, Technical/R&D, and Supply Chain) on order delivery timelines, specifications, and all matters related to legal and quality
  • Take ownership in driving sales projects across Commercial Support, Technical, and Marketing support teams to ensure sales and business goals are delivered
  • Participate in sales or industry events and exhibitions
  • Manage internal systems for pipeline/forecast/pricing, etc.
  • Share necessary business information with other functions appropriately and timely

Requirements:

To be successful in this role, you will need:

  • Bachelor's degree in BioChemistry, Food Science, Food & Nutrition, Food Technology, or any other relevant industry
  • At least 6-8 years' experience in B2B sales, including Food Ingredients, Food Manufacturing in the Flavors industry. Flavors sales experience is strongly preferred
  • Experience in the flavors industry, including ideally well-connected in the industry
  • Proven track record in account development, creating and supporting delivery of strategies to meet business objectives
  • Comfortable working in a B2B environment with a positive, self-driven, or action-oriented attitude
  • Ability to interact across levels in customer organizations, including Owners or Senior Management teams
  • Strong and effective communication skills in English, both verbal and written
  • Proficient in Ms. Office (Word/Excel/PowerPoint) and Salesforce
  • Good presentation skills for sales or brand concept delivery to senior stakeholders
  • Ability to influence and a strong negotiator
  • High drive and self-motivated, positive mindset, and a great team player

About IFF:

International Flavors and Fragrances is a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. We believe that your uniqueness unleashes our potential, and we value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work, regardless of their religion, gender identity & expression, sexual orientation, or disability.