Pharmacy Operations Manager

5 days ago


Granite City, Illinois, United States Walgreens Full time
Job Description:

Key Responsibilities:

  • Oversee day-to-day pharmacy operations, ensuring efficient workflow and positive patient experience.
  • Supervise pharmacy technicians and cashiers, providing guidance and support as needed.
  • Manage pharmacy systems, including patient and drug information, and process prescriptions.
  • Develop and implement training programs for pharmacy technicians, ensuring they meet company standards.
  • Monitor and maintain accurate records, including inventory management and customer interactions.

Customer Experience:

  • Engage with customers, providing assistance and resolving issues in a timely manner.
  • Model and share customer service best practices, ensuring a positive experience for all customers.
  • Develop strong relationships with customers, anticipating their needs and offering proactive services.

Operations:

  • Assist pharmacists in delivering patient care, including patient registration, prescription data entry, and medication preparation.
  • Complete patient and physician calls, under the supervision of a pharmacist.
  • Exercise independent judgment to delegate, direct, and assign non-clinical work in the pharmacy.
  • Ensure tasks are completed on-time and hold others accountable for efficient workflow.

People & Performance Management:

  • Lead performance management of technicians, making decisions and recommendations regarding discipline and termination.
  • Follow constructive discipline policy to discipline, suspend, terminate, or recommend the same.
  • Monitor and hold pharmacy technicians accountable for attendance and timeliness.
  • Accountable for technician hiring, on-boarding, training, and scheduling.

Training & Personal Development:

  • Maintain PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintain and enhance current knowledge and skills related to pharmacy and healthcare.
  • Obtain necessary certifications, education credits, and training as required by the Company.

Communication:

  • Communicate with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participate in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager.

Requirements:

  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications:

  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.


  • Granite City, Illinois, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a Pharmacy Operations Manager, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow and a positive patient experience.Key ResponsibilitiesManage pharmacy operations, including supervising pharmacy...

  • Pharmacy Assistant

    2 weeks ago


    Granite City, Illinois, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Pharmacy Pre-Grad Intern to join our team at Walmart. As a Pharmacy Pre-Grad Intern, you will play a critical role in ensuring the smooth operation of our pharmacy department.Key ResponsibilitiesEnsure confidentiality of customer information and maintain accurate records in accordance with...

  • Pharmacy Intern

    2 weeks ago


    Granite City, Illinois, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Pharmacy Pre-Graduate Intern to join our team at Walmart. As a Pharmacy Pre-Graduate Intern, you will assist with various tasks related to pharmacy operations, customer service, and inventory management.Key ResponsibilitiesEnsure confidentiality of information, documentation, and assigned...

  • Pharmacy Technician

    2 weeks ago


    Granite City, Illinois, United States Walgreens Full time

    Job Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and support to our customers. Our pharmacy technicians are the backbone of our pharmacy team, working closely with pharmacists to ensure accurate and efficient prescription filling, patient counseling, and medication management.Key...

  • Pharmacy Technician

    1 month ago


    Granite City, Illinois, United States Gateway Regional Full time

    Job SummaryGateway Regional is seeking a skilled Pharmacy Technician to join our team. As a Certified Pharmacy Technician, you will play a vital role in ensuring the accuracy and efficiency of our pharmacy operations.Key ResponsibilitiesCompound and dispense medical prescriptions under the direct supervision of a registered pharmacist.Perform various...

  • Pharmacy Assistant

    3 weeks ago


    Granite City, Illinois, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Pharmacy Pre-Grad Intern to join our team at Walmart. As a Pharmacy Pre-Grad Intern, you will play a critical role in ensuring the smooth operation of our pharmacy department.Key ResponsibilitiesEnsure confidentiality of information, documentation, and assigned records as required by Company...


  • Granite City, Illinois, United States Gateway Regional Medical Center Full time

    Job OverviewGateway Regional Medical Center is seeking a highly motivated and detail-oriented Pharmacy Student Intern/Part-Time Technician to join our team. As a Pharmacy Student Intern, you will play a vital role in maintaining a foundation of knowledge in pharmacy calculations, basic pharmacology, health-system pharmacy operations, pharmacy law, and...


  • Granite City, Illinois, United States Walgreens Full time

    Job Description:As a Pharmacist (Full or Part Time) at Walgreens, you will play a critical role in providing exceptional patient care and promoting health and wellness in our communities.Key Responsibilities:Provide pharmacy consulting services to patients, including medication counseling and education on proper use and potential interactions.Offer...


  • Granite City, Illinois, United States Walgreens Full time

    About the RoleWalgreens is seeking a highly skilled and compassionate Pharmacist (Full or Part Time) to join our team in Granite City, IL. As a key member of our retail pharmacy team, you will play a critical role in providing exceptional patient care and services to our customers.Key ResponsibilitiesProvide clinical services, including immunizations,...


  • Granite City, Illinois, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Pharmacy Pre-Grad Intern to join our team at Walmart. As a Pharmacy Pre-Grad Intern, you will have the opportunity to gain hands-on experience in a fast-paced retail pharmacy environment.Key ResponsibilitiesAssist with processing prescription and over-the-counter orders and purchasesStock and...


  • Granite City, Illinois, United States Gateway Regional Medical Center Full time

    Job OverviewGateway Regional Medical Center is seeking a Pharmacy Student Intern to join our team. As a Pharmacy Student Intern, you will be responsible for maintaining a foundation of knowledge in pharmacy calculations, basic pharmacology, health-system pharmacy operations, pharmacy law, and interpersonal communication. You will perform pharmacy-related...


  • Granite City, Illinois, United States Employbridge Full time

    Job SummaryWe are seeking a highly skilled and experienced Warehouse Lead to join our team at Employbridge. As a key member of our operations team, you will be responsible for overseeing daily warehouse activities, ensuring production goals are met, and assisting with daily workload.Key Responsibilities:Lead and manage a team of warehouse staff to achieve...


  • Granite City, Illinois, United States SunCoke Energy Full time

    Maintenance Supervisor Job DescriptionAt SunCoke Energy, we are seeking a highly skilled and experienced Maintenance Supervisor to join our team. The successful candidate will be responsible for ensuring the safe and efficient operation of our facilities, while also maintaining compliance with all relevant regulations and standards.Key...


  • Granite City, Illinois, United States Kroger Family of Companies Full time

    Job SummaryWe are seeking a highly skilled and motivated Assistant Store Leader to join our team at Kroger Family of Companies. As a key member of our store leadership team, you will be responsible for learning the operations of all departments and sharing responsibility for store performance in all areas of operation and human resources.Key...


  • Granite City, Illinois, United States Hibbett Retail, Inc. Full time

    Job Title: Part-Time Operations ManagerThe Part-Time Operations Manager is responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear. This role requires excellent interpersonal and communication skills, as well as the ability to work in a fast-paced environment. The ideal candidate will have 1-3 years of customer service...


  • Granite City, Illinois, United States Ryder System Full time

    Job SummaryWe are seeking a highly skilled Transportation Supervisor to join our team at Ryder System. As a key member of our Supply Chain Solutions division, you will be responsible for supervising, coordinating, and overseeing logistics operations to ensure seamless execution of our business objectives.Key ResponsibilitiesSupervise and coordinate...


  • Granite City, Illinois, United States Ryder Full time

    Job Title: Transportation SupervisorWe are seeking a highly skilled and experienced Transportation Supervisor to join our team at Ryder. As a key member of our Supply Chain Solutions division, you will be responsible for supervising and coordinating logistics operations, providing coaching and development to staff members, and ensuring that our facilities,...


  • Granite City, Illinois, United States Employbridge Full time

    Job SummaryWe are seeking a highly skilled Warehouse Lead to oversee our 2nd shift operations.This is a long-term career opportunity with a stable company, offering a competitive compensation package and opportunities for growth.The successful candidate will be responsible for ensuring production goals are met, assisting with daily workload, and...

  • Pharmacist

    2 weeks ago


    Granite City, Illinois, United States Gateway Regional Medical Center Full time

    Pharmacist Job DescriptionWe are Gateway Regional Medical Center, a leading healthcare provider dedicated to delivering exceptional patient care and professional development opportunities for our staff.Key Responsibilities:Verify, dispense, and monitor medication therapy to ensure patient safety and optimal outcomes.Provide accurate and timely drug...


  • Granite City, Illinois, United States Boise Cascade Full time

    Job SummaryBoise Cascade is seeking a highly skilled and experienced Crew Leader to oversee daily distribution yard activities for our facility. As a key member of our team, you will be responsible for ensuring the efficient and safe movement of materials throughout the warehouse.Key ResponsibilitiesPerform daily distribution-related functions, including...