Corporate Account Support Manager

3 weeks ago

Birmingham AL USA, United States Genuine Parts Company Full time
Job Summary

The Corporate Account Support Manager is a key role within the Genuine Parts Company, responsible for developing, managing, and delivering support services to the national account business unit. This position represents and promotes products and services to individuals or other organizations, and supports business growth by disseminating information.

Key Responsibilities
  • Team Leadership: Plans, prioritizes, and directs the responsibilities of the sales support team, ensuring effective collaboration and communication.
  • Contract Management: Leads the team that implements and maintains contract data in our system, including pricing, rebates, accrual levels, cost savings, pay terms, etc.
  • Communication: Keeps management and field personnel abreast of activities, projects, proposals, agreement changes, etc.
  • Contract Administration: Responsible for administrating and consulting contracts with external customers.
  • Pre-Sales Strategy: Develops pre-sales contract strategies and works closely with sales and business management to structure proposals, contracts, and bid documents.
  • Contract Fulfillment: Ensures fulfillment of contractual obligations from contracting parties.
  • Proposal Response: Develops direction and leads the teams that respond to customer proposal requests, with Corporate Account Managers & support team.
  • Reporting: Generates customized spreadsheet and database reports.
  • Policy Implementation: Responsible for the policy and strategy implementation for short-term results.
  • Sales Force Training: Coordinates sales force training on sales related systems and databases.
  • Accountability: Holds sales force accountable on pricing, contracts, request for proposals, etc.
  • Presentation Skills: Designs and conducts presentations both internally and externally.
  • Process Improvement: Oversees the design, implementation, or delivery of processes, programs, and policies using specialized knowledge and skills.
Requirements
  • Education: Typically requires a bachelor's degree and five (5) to ten (10) years of related experience or an equivalent combination.
  • Skills: Decision-making and multi-tasking abilities required. Advanced PC Skills required (esp. Microsoft Office, Business Intelligence Tools, and ERP System application). Strong presentation skills. Basic understanding of sales contract language and terms. Ability to communicate with all levels of the organization. Ability to influence others regarding policies and procedures. Ability to manage direct reports effectively.
Working Conditions

Some travel is required.

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