Outside Parts Sales Representative
1 week ago
At Rihm Kenworth, we are seeking a highly motivated and experienced Outside Parts Sales Representative to join our team. As a key member of our sales team, you will be responsible for increasing parts sales with existing accounts and prospecting for new accounts in assigned territory.
Key Responsibilities:- Regularly visit assigned customers and proactively prospect for new customers.
- Communicate parts orders and delivery instructions to counter people.
- Keep abreast of new products, competition, and pricing trends.
- Coordinate relationships with New and Used Truck prospects and Service leadership.
- Promote the sales of parts and accessories and be an advisor to wholesale or retail customers.
- In conjunction with Credit Manager, establish method of payment on wholesale parts and may obtain credit approvals.
- Follow up on and confirm customer requirements and orders to ensure satisfaction.
- Complete necessary paperwork for processing warranty claims.
- Review special orders and pricing with Parts Sales Manager for approvals.
- Deliver orders and pick up returns from customers.
- Effectively and efficiently manage required reports and paperwork (budgets, travel, call reports, expense reports, etc.).
- Maintain customer records and logs.
- High-school diploma or GED
- Heavy truck and commercial motor vehicle industry experience
- Effective communication skills
- Ability to follow up with external customers and internal departments
- Ability to apply common sense understanding to carry out instructions and reach agreed upon outcomes
- Ability to use creativity to solve problems and meet customer needs within company guidelines
- 1+ years of inside or outside sales experience with a proven ability to reach, maintain and exceed sales goals/quotas
- General business courses or sales training
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and vibration. The employee may be exposed to fumes or airborne particles. The noise level in the work environment is usually moderate and occasionally loud.
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