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Ice Machine Maintenance Specialist

2 months ago


Haverhill, Massachusetts, United States Easy Ice LLC Full time
Job Overview

Easy Ice LLC is expanding and is in search of a Maintenance Technician to operate within the ice machine service sector. This position involves working autonomously to maintain, troubleshoot, and install ice machines, with the goal of enhancing equipment longevity and dependability, minimizing service interruptions, and boosting customer satisfaction.

The ideal candidate will possess a strong mechanical aptitude, a positive attitude, and the ability to build lasting relationships with both internal and external stakeholders.

Key Responsibilities:

  • Perform repairs, servicing, installations, removals, and preventive maintenance on ice machines.
  • Work at various customer locations and refurbishment facilities.
  • Conduct tests on machines to ensure compliance with all applicable water and ice quality regulations.
  • Maintain tools and equipment in optimal condition, manage spare parts inventory on service vehicles, and communicate the need for additional supplies.
  • Foster a customer-centric culture through respectful and consistent communication while striving for exceptional service.
  • Maintain the service vehicle in good working order.
  • Execute ice machine preventive maintenance according to Easy Ice standards.

Qualifications:

  • High school diploma or equivalent is required.
  • EPA certification is preferred.
  • Prior experience in refrigeration, electrical, or HVAC fields with a track record of delivering excellent results is desired.
  • Ability to safely use ladders and work at elevated heights.
  • Capability to lift up to 75 lbs.
  • A clean driving record, along with a drug test and background check, is required after an offer is made.
  • Possession of necessary hand tools; specialty tools will be provided by the company.
  • Ability to prioritize tasks in a fast-paced environment.
  • Must be organized, energetic, self-motivated, and dependable.

Benefits:

  • Company vehicle and mobile phone.
  • Comprehensive medical, dental, and vision coverage.
  • 401k plan with company matching.
  • Paid time off and holiday pay.
  • Tuition assistance programs.
  • Reimbursement for fitness memberships.

The information provided above outlines the general nature and level of work expected from individuals in this role. It is not intended to be an exhaustive list of all duties associated with this position.

Easy Ice LLC is an Equal Opportunity Employer and does not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender identity or expression, sexual orientation, marital status, military service, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable laws.