Operations Manager
7 days ago
Schwarz Retirement Plan Services, an affiliate of Charles Schwab & Co., Inc., is a leading provider of bundled retirement plan services. Our team is dedicated to delivering exceptional client experiences and driving business growth through process improvement and innovation.
About the RoleWe are seeking an experienced Operations Manager to join our Retirement Plan Services Center of Excellence Team. As a key member of our team, you will be responsible for developing and implementing technical and non-technical solutions to drive business efficiency and excellence.
Key Responsibilities- Analyze complex business problems and develop automated solutions to improve process efficiency.
- Facilitate design sessions with internal partners to identify improvement opportunities and define solutions.
- Lead business requirement drafting sessions with multiple stakeholders to ensure alignment and buy-in.
- Identify and document current and future-state processes to inform business decisions.
- Develop and implement macro solutions to drive process efficiency and automation.
- Collaborate with team members to drive process improvement and innovation.
We offer a competitive benefits package, including a 401(k) with company match, paid time off, and tuition reimbursement. Our team is committed to empowering our employees' personal and professional success, and we offer opportunities for growth and development.
Requirements- Bachelor's degree preferred or equivalent work experience.
- Advanced working knowledge of Microsoft Office applications.
- Critical thinking and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
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Operations Manager
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