Travel Sales Consultant

3 days ago


Los Angeles, California, United States The Travel Corporation Full time
Job Title: Consumer Reservations Consultant

We are seeking a highly motivated and customer-focused Consumer Reservations Consultant to join our team at The Travel Corporation. As a key member of our consumer business team, you will be responsible for growing our consumer business by developing relationships with customers and increasing revenue growth.

Key Responsibilities:
  • Generate sales opportunities through various channels of customer contact, including inbound and outbound calls and emails.
  • Provide information to guests to promote products and secure new reservations.
  • Attend to incoming contacts, match products to customer needs, and ensure accuracy in every aspect of each customer transaction.
  • Leverage strong customer service and sales skills to maximize sales opportunities on each customer contact.
  • Learn and improve software applications to efficiently process customer transactions.
  • Manage high-volume inbound calls and outbound dialing campaigns.
Requirements:
  • At least 3 years of travel industry or call center experience in a sales capacity.
  • Creative, insightful, and innovative approach to sales and customer service.
  • Strong win-win attitude, with a sense of accountability and a competitive spirit.
  • Able to manage multiple projects, prioritize, and make effective decisions in a fast-paced environment.
  • Strong oral and written communication skills, with interpersonal flexibility.
  • Receptive to coaching and training.
What We Offer:
  • $18/hour + incentive.
  • Annual travel credit of $1,250 to travel on any of our core travel brands.
  • 2 weeks of remote work per year, with a choice of location.
  • Global training calendar, with virtual, in-person, and e-learning courses.
  • $3,000 per year for external learning and development courses.
  • 2 paid work days per year for volunteering.

The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state, or local laws or ordinances.



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