Patient Access Coordinator

6 days ago


Scranton, Pennsylvania, United States Geisinger Health System Full time
Job Summary

As a Patient Access Representative at Geisinger Health System, you will play a vital role in providing exceptional patient care and support. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Register patients for appointments, verify demographics, and ensure accurate check-in procedures.
  • Communicate with patients regarding financial obligations, copays, and insurance coverage.
  • Process multi-channel messages, including referrals, prescriptions, and complaints.
  • Maintain accurate medical records, release information as needed, and assist with referrals and pre-certifications.
  • Work collaboratively with the healthcare team to ensure timely resolution of accounts and maintain productivity expectations.
Requirements
  • High School Diploma or Equivalent (GED) required.
  • Minimum 1 year of related work experience preferred.
  • Certification(s) and License(s) as required by job duties.


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