Patient Access Coordinator
1 week ago
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Geisinger Health System. As a key member of our front-line support team, you will be responsible for coordinating and performing various administrative tasks to ensure the smooth operation of our department.
Key Responsibilities- Register incoming patients and accurately verify demographics
- Monitor patient wait times and communicate changes to patients as necessary
- Read and interpret insurance responses to assign primary, secondary, and tertiary insurance per encounter
- Ensure patients receive necessary disclosure and privacy information, obtain necessary legal and financial signatures, and communicate financial obligations
- Process multi-channel messages related to patient and/or physician requests regarding appointments, referrals, prescriptions, and complaints
- Notify patients or guarantors of anticipated financial responsibility and collect accordingly
- Perform cash posting following department guidelines
- Abide by organizational and HIPAA guidelines, privacy practices, patient confidentiality, and patient rights
- High School Diploma or Equivalent (GED)
- Minimum of 1 year of related work experience
- Certification(s) and License(s) as required by the position
Geisinger Health System offers a competitive compensation and benefits package, including:
- Full benefits (health, dental, and vision) starting on day one
- Three medical plan choices, including an expanded network for out-of-area employees and dependents
- Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
- Company-paid life insurance, short-term disability, and long-term disability coverage
- 401(k) plan with automatic Geisinger contributions
- Generous paid time off (PTO) plan
- MyHealth Rewards wellness program
- Employee Assistance Program (EAP)
We are an affirmative action, equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a diverse and inclusive environment where all employees can be their authentic selves.
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Scranton, Pennsylvania, United States Geisinger Health System Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Geisinger Health System. As a Patient Access Representative, you will play a critical role in ensuring the smooth operation of our front office, providing exceptional patient care, and maintaining accurate records.Key ResponsibilitiesRegister...
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