Housing Stability Case Manager
5 days ago
This position provides intake, referrals, and ongoing case management to eligible individuals and heads of household using a Housing First approach. The case manager will collaborate with clients to develop and implement a Housing Stability Plan, focusing on all household members and including budget planning, job search, job training, and career planning. The plan will be maintained and adjusted as needed.
The case manager will assist clients in finding suitable diversion options, negotiating payment plans and/or leases, negotiating leases, and understanding tenant rights and responsibilities. They will also provide ongoing case management support to households, including regular check-ins, goal setting, and referrals to community resources.
The ideal candidate will have a strong commitment to BMAC's mission and values, including accountability, dignity, diversity, equity, and inclusion. They will demonstrate the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively with diverse populations.
Key Responsibilities:
- Determine client eligibility and conduct comprehensive assessments of client strengths, needs, and motivations.
- Enter accurate and prompt data input into the Homeless Management Information System (HMIS) and the internal database CAP60.
- Collaborate with clients to develop and implement a Housing Stability Plan.
- Assist clients in finding suitable diversion options and negotiating payment plans and/or leases.
- Provide ongoing case management support to households.
- Build and maintain relationships with landlords to secure housing placements.
- Perform landlord outreach efforts and serve as the primary point of contact for landlord concerns and complaints.
- Coordinate services with other social, health, employment, and education services in the community.
Qualifications:
- AA degree or related two-year certification.
- Two years' related work experience administering social services.
- Bilingual - English/Spanish - preferred.
- Case management experience in a social service setting and a working knowledge of issues and resources related to housing services for low-income families and individuals.
Work Environment:
The work is generally performed in an office environment, families' residences, and community agencies. Local travel and occasional regional travel are required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodations may be made to enable individuals to perform essential functions.
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