Senior Relationship Manager

3 days ago

New York, New York, United States S&P Global Full time
About the Role:

This is an exciting opportunity to join the C&RS (Credit & Risk Solutions) Team, a focused and dynamic group dedicated to expanding our Credit and Risk Solutions portfolio. As a Senior Relationship Manager, you will play a pivotal role in driving revenue growth and enhancing client relationships, ensuring that our offerings meet the evolving needs of our customers.

The C&RS Sales & Relationship Management Team is committed to supporting our clients with innovative solutions that address their most pressing challenges. You will work alongside a talented team of Pre-Sales Engineers who provide deep subject matter expertise, enhancing our ability to engage in meaningful conversations with clients.

Responsibilities and Impact:
  • Client Engagement: Develop and foster strong relationships with clients to achieve revenue targets and meet strategic account objectives.
  • Market Insights: Build and maintain a knowledge of current industry and economic events impacting our clients and the relevance of our products, becoming seen as a credit expert amongst your peers and clients.
  • Sales Strategy: Build and execute a comprehensive territory strategy that identifies opportunities for growth and expansion.
  • Collaboration: Work closely with internal stakeholders, including Product Management, Market Development, Marketing, Customer Success, Legal, and Client Support teams, to ensure a cohesive and aligned approach to addressing client needs and maximizing cross-sell opportunities.
  • Mentorship: Play a vital role in mentoring junior members of the sales organization, sharing your expertise and fostering a collaborative and supportive environment that encourages professional growth.
  • Performance Metrics: Meet and exceed individual growth goals and quotas through renewing and expanding a book of existing C&RS business, managing complex negotiations, and referring new C&RS products to Greenfield clients.
What We are Looking For:

The ideal candidate will embody the values of partnership, relationship-building, and effective communication. Key qualifications include:

  • Commercial Mindset: A strong understanding of credit workflows and personas, with prior experience selling to or interacting with credit professionals being a significant advantage.
  • Communication Skills: Exceptional communication, presentation, and negotiation skills, with confidence in client interactions both in-person and virtually.
  • Creative Problem-Solving: A proven ability to think creatively to drive solutions that meet client needs using the C&RS suite of solutions.
  • Collaboration: A demonstrated track record of collaborating with sales teams and other stakeholders across the C&RS business and the broader Market Intelligence division to identify and drive synergy and cross-sell opportunities.
  • Educational Background & Experience: A Bachelor's or Master's degree in a relevant discipline, along with a minimum of five years of relevant experience in sales or a related field.
  • Technical Proficiency: Highly proficient in MS Office and CRM systems, with the ability to leverage technology to enhance sales processes and client engagement.

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