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Customer Service Representative

2 months ago

Avon, Colorado, United States Gorsuch Full time
About the Role

Gorsuch is seeking a highly motivated and fashion-conscious Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide personalized recommendations to enhance their shopping experience.
  • Product Knowledge: Stay up-to-date on the latest fashion trends, product knowledge, and brand information to educate and inspire customers.
  • Store Maintenance: Work with the team to maintain a customer-ready store, including sizing, straightening, and light cleaning.
  • Client Development: Develop and maintain strong relationships with clients, understanding their needs and preferences to provide tailored solutions.
  • Adherence to Policies: Adhere to store safety policies and procedures, ensuring a secure and compliant work environment.
Requirements
  • Experience: Previous experience in luxury retail sales, customer service, or related fields.
  • Communication: Skilled communication in English (Spanish a plus).
  • Multitasking: Ability to multitask and work in a fast-paced environment.
  • Professionalism: Maintain a professional demeanor when interacting with colleagues and customers.
  • Technical Skills: Comfortable working with POS and other inventory systems.
  • Education: High School Diploma or G.E.D.
Compensation and Benefits

The anticipated base salary range for this position is between $24 - $30 hourly. The rate of pay may vary based on job-related knowledge, skills, and experience. Gorsuch offers a selection of competitive benefits for this position, including medical insurance, basic life insurance, long-term and short-term disability insurance, voluntary dental and vision insurance, 401(k) retirement plan, accident insurance, critical illness insurance, paid sick leave, paid vacation, and a staff discount.