Life Sciences Regional Operations Manager

2 weeks ago

Baltimore, Maryland, United States ABM Industries Full time
Job Title: Life Sciences Regional Operations Manager

ABM Industries is seeking a highly skilled Life Sciences Regional Operations Manager to oversee all contracted services across multiple strategic Life Sciences clients within the Eastern half of the United States.

Key Responsibilities:
  • Provide oversight of all contracted services across multiple strategic Life Sciences clients within the Eastern half of the United States.
  • Build strong client partnerships, ensure compliance with GMP and GDP requirements, and drive operational excellence to ensure those sites are meeting or exceeding client expectations.
  • Partner and consult with the local operations team, the national team, and the client to drive win-win solutions.
  • Identify and implement improvement opportunities to ensure compliance and efficiencies with GDP and GMP.
  • Be responsible for the delivery and execution of all contracted services within the region.
  • Build long-term sustainable partnerships with the client at each location.
  • Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client.
  • Effectively address all client-related communications in real-time with a sense of urgency.
  • Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider.
  • Review financial performance regularly to forecast spend and course correct when necessary.
  • Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget.
  • Work closely with project managers to develop their operational knowledge and management capabilities.
  • Develop site-specific performance standards and ensure portfolio-wide standards are being met.
  • Proactively create consistent and effective operational processes and see them through to implementation.
  • Drive and promote a strong safety culture; reinforce ABM and client safety programs.
  • Ensure each site is conducting formal quality checks and inspections according to plan.
  • Continuously monitor the overall performance of each site and make appropriate changes to improve performance.
  • Up-sell additional services and tag jobs above and beyond contractual agreements.
Requirements:
  • Bachelor's degree preferred or equivalent military experience.
  • Minimum of 5-7 years of management experience in Life Sciences GMP cleaning environments.
  • Minimum of 5-7 years in facility services or building management (multi-site locations preferred).
  • Experience in life sciences clean room environment.
  • Able to travel by car weekly to sites within the region (50%).
  • Excellent organizational skills and attention to detail.
  • Proficient in Microsoft Office.
  • Must have working knowledge of OSHA safety standards and regulations.
  • Must maintain a valid State-issued driver's license.

ABM Industries is an equal employment opportunity/affirmative action employer (minority, female, veteran, disability). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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