Customer Engagement Specialist

2 weeks ago


San Antonio, Texas, United States VP Racing Fuels Full time
Job Overview

Position Summary:

At VP Racing Fuels, we are dedicated to empowering our customers with exceptional service and support. The ideal candidate for the front desk role should possess a genuine enthusiasm for customer interaction and a commitment to promoting health and fitness.

Key Responsibilities:

  • Serve as the initial point of contact for clients and visitors.
  • Manage front desk operations with professionalism, including welcoming and registering clients and handling phone inquiries.
  • Coordinate client tours and introductions.
  • Availability for closing and weekend shifts.
  • Organize Personal Training introductory sessions.
  • Collaborate effectively with other team members.
  • Learn and operate the POS system, managing membership and retail transactions, including credit card and cash payments.
  • Contribute to maintaining the cleanliness and aesthetic appeal of the facility.
  • Perform additional tasks as assigned.

Qualifications:

Knowledge, Skills, and Abilities:

  • Strong communication skills.
  • Proficient in Microsoft Office and capable of learning new software.
  • Experience in membership sales and recruitment.
  • Excellent sales and customer service capabilities.

Education and Experience:

  • High school diploma or equivalent.
  • At least one year of experience in sales or customer service, preferably within the fitness sector.

Work Environment:

  • Exposure to typical gym conditions, including noise, dust, and various exercise equipment.


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