Customer Engagement Specialist

2 months ago


San Antonio, Texas, United States Sika Full time
Job Description

Company Overview

Sika is a global leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries.

We are committed to quality, innovation, and the environment, and we put our customers' needs first.

Job Summary

We are seeking a highly motivated and results-driven Sales Development Representative to join our team in San Antonio, Texas.

As a Sales Development Representative, you will be responsible for increasing market share and driving top-line sales performance in your designated territory.

Key Responsibilities

  • Perform sales activities to increase market share and drive top-line sales performance.
  • Recommend sales forecast, discount targets, budgeted expenditures, and monitor deviations to achieve sales and profit goals.
  • Partner with management to develop and drive sales growth plans.
  • Approach and assist DIY customers with projects, recommend and sell Sika products, and cross-merchandise related products throughout the store.
  • Work with THD Pro Sales Managers on shared leads to drive incremental sales opportunities.
  • Maintain bay, sales aides, and Point of Purchase (POP) materials.
  • Aggressively and continually identify opportunities to secure wing stacks, bulk stacks, end caps, and stack outs to create impactful product displays.
  • Plan and participate in store-specific events, invite key customers, sell in additional product for displays and demos, and follow up on sales leads.
  • Train and demo product to associates and consumers during sales calls.
  • Plan and conduct weekend and after-hours training events in stores.
  • Participate in all Major Market Training and road show events as scheduled.
  • Ensure automatic replenishment system is supplying sufficient product to support rate of sale.

Qualifications

  • Prior experience with merchandising, retail operations, or contractor segment and selling experience preferred.
  • Self-directed/motivated and drive for results-oriented.
  • Solid computer/time management/prioritization skills, strong oral and written presentation skills.
  • Ability to build relationships with and influence a wide array of personality types from diverse backgrounds.
  • Valid driver's license and a clean driving record.
  • The ability to lift up to 50 pounds on a regular basis.
  • Ability to work seasonal sales hours, including assigned Saturdays, is required during peak season (typically April through October).
  • Outside travel may be required throughout the year assisting in other territories.

Benefits

We offer a competitive benefits package, including health insurance, 401k with company match, year-end profit-sharing bonus, paid time off, and paid holidays.

Company Culture

Sika centers work culture around entrepreneurship, where individuals have the power to make decisions, learn from mistakes, and define their career.

Community Involvement

We take active roles in our community and aim to support volunteer work and charitable endeavors across the United States through rebuilding and giving back.

Sustainability Initiatives

We are committed to sustainable development, reducing environmental impacts, and assuming social responsibility.



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