Customer Service Representative

24 hours ago


Fort Worth, Texas, United States Alluraz Full time
{"Job Title": "DTF Customer Service Representative", "Job Description": "

**About the Role**

We are seeking a highly skilled and results-driven Customer Service Representative to join our team at Alluraz. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**



* Provide timely and effective responses to customer inquiries via phone and email
* Resolve customer complaints and issues in a professional and courteous manner
* Maintain accurate records of customer interactions and transactions
* Collaborate with internal teams to resolve customer issues and improve overall customer experience
* Stay up-to-date on company policies and procedures to ensure compliance
* Meet or exceed performance metrics and goals

**Requirements**



* 18 years of age or older
* Valid driver's license and reliable transportation
* Ability to pass a criminal background check
* Stable work history
* Collections experience (direct first-party collections/skip tracing) preferred
* Sales experience preferred
* Ability to work in a fast-paced environment and adapt to changing priorities
* Excellent communication and interpersonal skills
* Ability to work Monday-Friday until 8 PM and Saturdays

**What We Offer**



* Competitive compensation and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Closed on Sundays

**If You're the Right Fit**



We're looking for a customer-focused individual who is passionate about delivering exceptional service and support. If you're a team player with a positive attitude and a strong work ethic, we encourage you to apply for this exciting opportunity.

"}

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