Intake Department Manager
5 days ago
We are seeking an experienced Intake Department Manager to join our team at Heritage Biologics LLC. As a key member of our operations team, you will be responsible for overseeing all intake and admission services, ensuring seamless coordination with external stakeholders and internal departments.
About the RoleThis is a leadership role that requires strong communication, organizational, and problem-solving skills. The successful candidate will have experience in managing intake and admissions processes, with a proven track record of improving efficiency and customer satisfaction.
Responsibilities- Manage and coordinate all intake and admission activities, including benefit verification and prior authorization management.
- Supervise and train intake staff members, ensuring they have the necessary skills and knowledge to provide exceptional service to patients and payers.
- Collaborate with internal teams to develop and implement new therapy programs and improve existing processes.
- Analyze data to identify areas for improvement and implement changes to optimize performance.
- Maintain accurate records and reports, ensuring compliance with regulatory requirements.
- 5+ years of experience in a similar role, preferably in a healthcare setting.
- Strong understanding of insurance coverage and requirements for benefits verification and prior authorizations.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and meeting deadlines.
- High school diploma or equivalent required; bachelor's degree preferred.
Salary: $60,000 - $80,000 per year, depending on experience.
What We Offer- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
- The opportunity to make a meaningful impact in the lives of patients and their families.
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