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Restaurant Operations Manager

2 months ago

Chandler, Arizona, United States NYPD Pizza Department Full time
{"title": "Customer Service Team Lead", "content": "Be a Part of Our Team

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Lead. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience at NYPD Pizza Department.

Key Responsibilities:

  • Lead by example and demonstrate a commitment to customer service excellence.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with team members to achieve sales and customer service goals.
  • Provide coaching and feedback to team members to ensure they are meeting customer service standards.
  • Stay up-to-date on product knowledge and menu offerings to provide accurate information to guests.

Requirements:

  • At least 2 years of experience in a customer-facing role, preferably in the food service industry.
  • Proven track record of providing exceptional customer service and achieving sales goals.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}