Network Engineer II

2 weeks ago


Lubbock, Texas, United States JSI Full time
Job Summary

We are seeking a highly skilled Network Engineer II to join our team at JSI. The ideal candidate will have a strong background in Ethernet switching, IP routing, VoIP, and networking principles, with a minimum of 3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks.

Key Responsibilities

Proactively monitor and maintain customer network infrastructure
Troubleshoot network and server problems
Document network configurations, processes, and troubleshooting steps
Perform routine maintenance and software upgrades on customer equipment
Serve as an escalation point for Network Specialist/Engineer I
Communicate technical concepts clearly and concisely
Lead meetings with NOC customers
Ensure quality standards are maintained on tickets
Ensure timely updates and responses to tickets
Assist in developing and training on NOC processes and procedures
Mentor less experienced team members

Requirements

In-depth knowledge of Ethernet switching, IP routing, VoIP, and networking principles
Minimum of 3 years of experience in operating, troubleshooting, or designing Internet Service Provider Networks
Bachelor's degree in computer/management information systems, Engineering, Computer Science or equivalent required
Industry relevant certifications (Cisco, Juniper, Adtran, Calix, MEF, etc)
Strong understanding of multiple ISP broadband and core technologies (Adtran, Calix, Cambium, Juniper, Cisco, Ciena, Arista, etc)
Proven ability to lead meetings with customers
High School Diploma or GED required

About JSI

At JSI, we offer a rewarding and challenging career on every level of the organization. We provide our employees with professional growth and development opportunities, a diverse and dynamic work environment, educational opportunities, work-life balance, and a competitive salary and benefits package.

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