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Network Engineer, Voice Focus Specialist

2 months ago


Lubbock, Texas, United States JSI Full time
Job Summary

JSI is seeking a highly skilled Network Engineer, Voice Focus Specialist to join our team. As a key member of our Technology Services department, you will be responsible for designing, implementing, and supporting telco voice service solutions.

Key Responsibilities

Design and implement premise-based and cloud-based telco voice solutions using various technologies, including Alianza, Metaswitch, Ribbon, Sinch, and TelcoBridges.
Lead and manage projects of varying complexity, which may be cross-departmental.
Perform system upgrades and subscriber migrations.
Troubleshoot issues in existing systems directly with clients.
Document and diagram networks, relevant processes, and troubleshooting steps.
Communicate technical concepts clearly and understandably.
Stay up-to-date with industry developments, new technologies, and best practices.

Requirements

Strong understanding of telco voice principles.
Proficiency with both TDM and SIP/VoIP technologies.
Understanding of networking concepts and IP networks.
Hands-on experience with voice equipment from vendors such as Genband/Ribbon, Metaswitch, TelcoBridges, and related management systems.
Hands-on experience with session border controllers.
Understanding of DC power systems and safety practices in a central office environment.
Proficiency with Windows-based computers and the Office product suite.
Excellent problem-solving skills and ability to work as part of a team.

What We Offer

Competitive salary and benefits package.
Professional growth and development opportunities.
Diverse, dynamic, and stimulating work environment.
Educational opportunities.