Sales Associate

4 weeks ago


Carlsbad CA USA, United States Madewell Full time
Job Summary

As a Sales Associate at Madewell, you will serve as a brand ambassador, bringing your personal style and passion for the product to the sales floor each day. You will create genuine connections with customers, helping them find their unique look. You will collaborate with your team members and managers to drive the business, jump in on tasks that create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the sales floor.

Key Responsibilities
  • Drive sales by exceeding selling and service expectations.
  • Complete training, use product knowledge tools, participate in fit sessions, and apply that knowledge to create exceptional customer experiences.
  • Assist in store tasks to ensure customers see the team at its best.
  • Share feedback, insights, and ideas with the management team.
  • Act in a manner that aligns with Madewell's values.
About You
  • You will be great in this role if you make a positive first impression, welcome and connect with customers authentically.
  • You love the brand and have a great fashion aesthetic.
  • You do what it takes to create seamless, amazing experiences that customers can't stop talking about.
  • You bring your best to everything you do and achieve your goals.
  • You are flexible and ready to have fun along the way.
  • You leverage technology while also knowing that devices don't dominate the dialogue.
  • You build productive relationships with everyone on the team and always respect each other.
  • You are at least 18 years old.
  • You are available when we are busy, including nights, weekends, and holidays.
  • You can bend, reach, stretch, lift, carry, and move at least 40 pounds.
  • You can regularly move around all store areas and be accessible to customers.
Perks
  • Competitive base pay and bonus programs.
  • Flexible days and hours.
  • Amazing merchandise discounts.
  • 24/7 free confidential help with personal and work concerns.
  • Personal and professional development.
  • Giving back - volunteer program, disaster relief funds, charitable matching donations.
  • Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit.
  • Time Away - paid time off, holidays, parental leave, disability leave, bereavement.
  • 401(k) plan with company matching contributions.

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