Public Safety Systems Coordinator
2 weeks ago
Position Overview
Ingham County Human Resources is seeking a dedicated individual to serve as the Public Safety Systems Coordinator. This role is pivotal in managing the Public Safety Radio System (PSRS) and ensuring the seamless operation of both computerized and non-computerized equipment.
Key Responsibilities
The Public Safety Systems Coordinator will act as the primary liaison for end users and system vendors, overseeing the following essential functions:
- Maintain and manage all equipment associated with the PSRS.
- Coordinate the administration and operation of the Ingham County Simulcast Radio System, ensuring effective leadership and operational success.
- Facilitate interoperability among multiple counties, including Ingham, Eaton, Jackson, Washtenaw, Livingston, Shiawassee, and Clinton.
- Manage system and device configurations, ensuring all changes are approved and documented.
- Serve as the point of contact for user agencies to modify or add talk groups, maintaining accurate master configuration sheets.
- Consult with 26 user agencies to assess needs, resolve issues, and refine procedures.
- Develop radio and pager templates for programming, ensuring all requests for additional devices are properly coordinated.
- Provide monthly status reports to the 9-1-1 Advisory Committee, detailing actions, issues, and system performance.
- Maintain a comprehensive vendor list and serve as the primary contact for site services and maintenance.
- Conduct weekly inspections of transmit and receive sites to ensure security and operational integrity.
- Coordinate maintenance and repair work by external vendors at tower locations and Central Dispatch.
- Oversee inventory management of all equipment, including radios and chargers, and ensure proper handling of warranties and returns.
- Update and manage the Console Alias Manager (CAM) and Radio Manager programs, ensuring all training is current.
- Act as the liaison with the MPSCS, staying informed of any changes affecting the public safety radio system.
Qualifications
The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work collaboratively with various stakeholders. A commitment to maintaining the highest standards of public safety communication is essential.
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