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IT Support Specialist with Asset Management Expertise

2 months ago


Fremont, California, United States A3 Staffing Solutions Full time
Job Overview

Position: IT Support Specialist with Asset Management Expertise

Location: Onsite

Key Responsibilities:

  • Assist authorized personnel in connecting to the corporate network, ensuring seamless access to LAN, printing, and file services.
  • Perform maintenance and repairs on mobile devices as required.
  • Install, upgrade, and repair end-user computing (EUC) equipment, including desktops, laptops, monitors, and peripherals.
  • Deliver software troubleshooting and replacement services for non-warranty assets.
  • Facilitate network connectivity for printers and scanners, including configuration support and IP addressing.
  • Provide warranty and repair services for networked printing and scanning devices.
  • Extend VIP support for various equipment, including desktops, mobile devices, display systems, and communication tools.
  • Conduct on-site hardware support for troubleshooting end-user computing technologies.
  • Manage hardware inventory for client locations, ensuring accuracy and availability.
  • Oversee inventory stock rooms, including receiving hardware, tagging new devices, and maintaining inventory integrity.
  • Conduct regular inventory counts and prepare reconciliation reports.
  • Assist in the preparation of equipment lists for disposal and manage the distribution of equipment according to guidelines.
  • Address discrepancies in asset management databases and submit reports for lost assets.
  • Attend meetings as necessary and update asset management databases for any movements.
  • Ensure compliance with safety protocols and contribute to a safe working environment.

Required Skills:

  • Strong interpersonal skills for effective communication with clients.
  • Familiarity with departmental practices and procedures.
  • Ability to resolve basic technical issues.
  • Excellent verbal and written communication abilities.
  • Capability to manage multiple tasks efficiently.
  • Commitment to customer service excellence.
  • Basic understanding of IT hardware, software, and operating systems.
Company Overview

At A3 Staffing Solutions, we are dedicated to providing outstanding services and professionals who exemplify strong work ethics and effective processes. We prioritize delivering exceptional client experiences, fulfilling our commitments, and fostering trust through integrity. Our goal is to cultivate an environment that encourages innovation and excellence.