IT Support Specialist

2 weeks ago


Fremont, California, United States Friends of Children with Special Needs Full time
Job Summary

We are seeking a highly motivated and organized IT & Administrative Assistant to join our Finance & Administration Department at Friends of Children with Special Needs. This part-time position requires a mix of technical skills, strong organizational abilities, and customer service.

Key Responsibilities
  • Provide IT support, including troubleshooting hardware and software issues, setting up and maintaining computers and office equipment, and providing first-level support for network, printer, and peripheral device issues.
  • Assist with IT inventory management, ensuring all equipment is tracked and maintained.
  • Support IT security by following policies and assisting with updates/patches to systems.
  • Perform various administrative tasks, including greeting and welcoming visitors, maintaining a tidy and organized reception area, answering and screening incoming phone calls and emails, and responding to inquiries.
  • Assist with data entry, filing, and maintaining office records.
  • Provide support to the Finance & Administration team as needed.
Requirements
  • High school diploma or equivalent.
  • IT training/knowledge, including network support, hardware support, and software support.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong telephone etiquette and communication skills.
  • Professional appearance and demeanor.
  • Excellent organizational and multitasking abilities.
  • Ability to prioritize and handle multiple tasks in a fast-paced environment.
  • Physical ability to lift and carry boxes or equipment up to 25-30 lbs.
Benefits
  • 401(k)
  • 401(k) matching
  • Paid Sick Leave
  • Sign on Bonus/ Referral Bonus Program


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