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Customer Service Representative

2 months ago


San Gabriel, California, United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Property Manager at Public Storage. As a Property Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the smooth running of our storage facilities.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to their needs and resolving any issues in a timely and professional manner.
  • Facility Management: Oversee the daily operations of our storage facilities, including managing cash handling, performing daily inspections, and maintaining a clean and secure environment.
  • Account Management: Manage customer accounts, including processing payments, handling delinquent accounts, and administering transactions with auction vendors.
  • Team Collaboration: Work closely with our team to achieve sales and customer satisfaction goals, sharing best practices and providing support as needed.
Requirements
  • Experience: Previous experience in customer service, sales, or a related field is required.
  • Transportation: A valid driver's license and reliable transportation are necessary for traveling between facilities and conducting work-related tasks.
  • Physical Demands: Ability to lift up to 35 pounds, walk in/outdoors, and perform cleaning and maintenance tasks as needed.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate with opportunities for performance-based bonuses.
  • Benefits: Eligible for full-time benefits, including medical, dental, vision, 401(k) with match, paid time off, and more.
  • Professional Growth: Opportunities for career advancement and professional development within our company.

Public Storage is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.