Field Service Engineer

1 week ago


St Louis, Missouri, United States Stereotaxis Full time
Job Title: Field Service Engineer

Stereotaxis is seeking a highly skilled Field Service Engineer to provide on-site installation, repair, and maintenance of our robotic technology in hospital surgical environments. As a Field Service Engineer, you will be responsible for diagnosing and resolving technical issues, performing preventative maintenance, and providing exceptional customer service.

Key Responsibilities:
  • Diagnose and repair electromechanical systems, including robotic technology
  • Perform preventative maintenance on equipment to ensure optimal performance
  • Provide technical support and training to customers
  • Collaborate with cross-functional teams to resolve technical issues
  • Maintain accurate records of service activities and customer interactions
Requirements:
  • Associate degree in electronics or relevant technical field
  • 1-3+ years of experience in field service or technical support
  • Strong knowledge of electromechanical systems and robotic technology
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
Work Environment:

This role requires approximately 50-100% travel, including occasional weekend travel. You must be able to provide after-hours technical support and work in a fast-paced environment.

Culture:

Stereotaxis values intellectual excellence, responsiveness, and reliability. We take pride in building a collaborative and innovative work environment that embraces challenge.



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