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Field Services Engineer

2 months ago

St Louis, Missouri, United States Insight Global Full time
Job Description

**Job Summary:**

Insight Global is seeking a highly skilled and experienced Senior Field Engineer to join our team. As a Senior Field Engineer, you will be responsible for developing practical and innovative solutions to meet business objectives. You will work closely with our customers to identify and address their technical needs, and provide expert guidance on the operation, maintenance, and troubleshooting of complex electrical systems.

Key Responsibilities:

  • Technical Expertise: Develop and implement technical solutions to meet business objectives, utilizing your expertise in electrical systems, power delivery, and control systems.
  • Customer Support: Provide expert guidance and support to customers on the operation, maintenance, and troubleshooting of complex electrical systems.
  • Project Management: Manage projects from start to finish, ensuring timely completion and meeting customer expectations.
  • Collaboration: Work closely with cross-functional teams, including sales, marketing, and customer support, to ensure seamless execution of projects.
  • Communication: Develop and maintain strong relationships with customers, stakeholders, and internal teams through effective communication and presentation skills.

Requirements:

  • Education: Bachelor's Degree in Electrical Engineering from an accredited university or college, or a High School Diploma/GED with a minimum of 5 years of experience in a support or field engineering position.
  • Experience: Minimum of 3 years of experience in a field engineering role, including a minimum of 3 years of experience performing power systems analysis and a minimum of 1 year of experience in customer support and the development of successful customer relationships.
  • Travel: Ability and willingness to travel 60% - 80% of the time within the designated regions.
  • Skills: Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs/hardware. Project management or supervisory experience, including meeting deadlines, resource, and budget handling.

Technical Experience:

  • Electrical Controls: Experience with various electrical controls (power delivery) and systems, including mid-voltage switchgear, low-voltage switchgear, power panels, and motor control centers.
  • Generators and Transformers: Experience with generators and transformers maintenance, including automatic transfer switches, electromechanical repairs, wiring diagrams, blueprints, and schematics.
  • Test Equipment and Instruments: Experience with test equipment and instruments, including relay testing and installation, instruments, PLCs, and DCS.