Fitness Studio Operations Manager
2 weeks ago
The Fitness Studio Operations Manager is tasked with the comprehensive oversight of the studio to ensure it is maintained to the highest standards while delivering exceptional customer service in alignment with YogaSix principles. This role encompasses all operational aspects, including Sales and Operations, alongside the direct management of Wellness Advisors and Instructors.
At our studio, we prioritize connection and support, recognizing that individuals often seek us out during pivotal moments in their lives. Our mission is to provide guidance and education, fostering impactful changes in our community.
Key Responsibilities:
- Drive lead generation, membership sales, and retention efforts.
- Oversee and enhance all revenue streams, including memberships, retail, and training programs.
- Manage the studio's budget, expenditures, and financial reporting.
- Develop and implement a strategic marketing plan tailored to studio needs, focusing on client acquisition, activation, retention, and loyalty.
- Engage in grassroots marketing initiatives weekly to boost guest traffic.
- Collaborate with the Studio Owner and Director of Education to continually optimize the class schedule.
- Recruit, hire, train, supervise, and mentor all studio personnel.
- Coordinate the onboarding and training of Instructors, with support from the lead instructor.
- Address maintenance issues, manage inventory, and ensure cleanliness.
- Participate in studio, regional, and company-wide meetings and training sessions as required.
- Work closely with the Studio Owner and National Sales Director to maintain the studio's health and profitability.
- Manage social media presence.
Physical Requirements:
- Employees must be able to work hours that may exceed 8 hours per day and/or 40 hours per week, including evenings and weekends during peak periods.
- Ability to sit or stand for extended periods, reach with hands and arms, bend, lift, kneel, and drive as necessary.
- Must be capable of climbing stairs, as elevators may not be available at all locations.
- Occasional lifting of up to 30 pounds may be required.
- Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- Effective hearing in person and via telephone is essential.
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