Care Coordinator for Home Care Agency
2 weeks ago
Healthy At Home Caregivers is seeking a highly organized and customer-focused Staffing/Care Coordinator to join our team in Orange County, California.
The Staffing Coordinator is a key position within our agency, acting as the communication hub between our clients and our caregivers in the field. The ideal candidate will possess excellent customer service skills, be highly organized, and have a positive attitude.
Strong candidates for this position must be able to work in a fast-paced, changing environment. We staff caregivers for shifts in patients' homes. Only applicants who are energetic, self-driven, organized, positive-minded, team-oriented, detail-oriented, effective, and efficient at multi-tasking need to apply. Spanish bilingual preferred but not required.
- Experience with staffing and scheduling is a plus but not required
- Must have people skills
- Must be able to work under time restrictions, stress, and the unforeseen change of plans
- Effective written and verbal communication
- Responsibilities
- Problem solve between client needs and caregiver availability
- Multi-task a variety of duties on a daily basis
- Maintain our patient's schedules, which includes coordinating caregiver coverage for call-outs and open shifts
- Communicate effectively to address patient and caregiver emotional and physical needs
- Respond to incoming communication from caregivers and clients
- Documentation to maintain patient and caregiver records
- Required to be on call one weekend of the month.
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