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Youth Playroom Supervisor

2 months ago

Lexington, Kentucky, United States Proof Fitness Holdings LLC Full time
Job Overview

The Kid's Playroom Associate plays a vital role in ensuring a safe and enjoyable environment for children. This position requires a commitment to providing exceptional care and supervision while fostering a positive atmosphere for both children and their parents.

Key Responsibilities

Essential Duties Include:

  • Confirm that all parents or guardians have completed a Kid's Playroom agreement and submitted an emergency information card.
  • Manage the sign-in and sign-out process for each child.
  • Maintain a secure environment for children in the designated play area.
  • Oversee and engage with children during activities, ensuring they remain within the designated space.
  • Attend to children's needs, including changing diapers, cleaning clothing, and providing personal care.
  • Participate in games and activities with children to enhance their experience.
  • Report any incidents to the Kid's Playroom Supervisor and General Manager.
  • Administer first aid as necessary, adhering to company protocols.
  • Address member complaints and relay them to the appropriate supervisor.
  • Conduct housekeeping tasks to maintain cleanliness and safety in the playroom.
  • Ensure that all toys and equipment are sanitized and safe for use.
  • Uphold policies and procedures consistently.
  • Respond to inquiries from parents and visitors.
  • Handle payment transactions efficiently.
  • Recommend disciplinary actions for children who misbehave to the Kid's Playroom Supervisor or General Manager.
  • Prioritize the safety and well-being of children at all times, following established safety guidelines.
  • Maintain current CPR certification for infants and children, providing documentation to the supervisor.
  • Exhibit a friendly, positive demeanor while interacting with children and their families.
  • Communicate any notable behavior or incidents involving children to their parents or guardians.
  • Keep management informed of any unusual situations or conditions.
  • Seek assistance from supervisors when faced with special circumstances.
  • Attend mandatory training sessions as required.
  • Perform additional duties as assigned by the Kid's Playroom Supervisor.
Qualifications

Required Knowledge, Skills, and Abilities:

  • Ability to maintain a friendly, enthusiastic, and positive attitude.
  • Understanding of basic cash handling procedures.
  • Capability to manage challenging customer interactions with patience and professionalism.
  • Exhibit a high level of integrity, professionalism, and work ethic.
  • Demonstrate exceptional customer service skills.
  • Willingness to work flexible hours as needed.

Experience and Education:

  • At least six months of relevant experience.
  • Strong communication and customer service skills are essential.
  • Basic computer proficiency is required.
Physical Requirements

Daily responsibilities involve walking, sitting, lifting, bending, squatting, and reaching. The physical demands outlined here represent the requirements necessary for successful job performance. Reasonable accommodations may be made for individuals with disabilities.

Language Skills

Ability to read and interpret common business documents and respond to inquiries or complaints from customers and members of the community.