Sales Gallery Lead Coordinator Specialist

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States Hilton Grand Vacations Full time

We are seeking a highly skilled Sales Gallery Lead Coordinator to join our team at Hilton Grand Vacations. This is an exciting opportunity to drive company success and lead cross-functional teams in the Support Services department.

About the Role

As a Sales Gallery Lead Coordinator, you will be responsible for providing exceptional leadership and customer service skills to create a positive experience for our guests. Your primary focus will be on driving company success through proficient leadership, accurate reporting, and efficient day-to-day operations.

Key Responsibilities:
  • Exhibit a friendly attitude and provide excellent customer service skills to set a positive environment for Sales Executives.
  • Work collaboratively with other team leads to provide proficient leadership across all teams within the Support Services department.
  • Verify accuracy of invitation and attendance of guests for scheduled tours and provide timely updates to Sales Executive and Manager.
  • Assign sales presentation tables and manage Take Over Sales Closers (TO) and Vacation Introduction Program Agents (VIP) during the sales process.
  • Upload and maintain tour rules and rotation while accurately preparing gifting receipts and gift vouchers.
  • Responsible for maintaining kitchen, self-service, galleries, kid room, and guest seating areas.
  • Fully comply with the department's attendance policy, including checking the sick call line and submitting proper paperwork.
About You

To succeed in this role, you must possess strong administrative and clerical skills, as well as 1+ year of proven experience in an office setting. Additionally, you should have 1+ year of guest or customer service experience, proficiency in English, and ability to work flexible hours, including nights, weekends, and holidays.

We offer a competitive salary range of $45,000-$65,000 per year, depending on experience and qualifications. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) plan, and paid time off.



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