Administrative Support Associate

15 hours ago


Schaumburg, Illinois, United States Wheels, LLC Full time

Job Description

The Administrative Support Associate will provide critical support to our Account Managers at Wheels, Inc. This role involves handling customer inquiries, updating customer information, and ensuring accurate and timely completion of customer service requests.

Key Responsibilities

  • Process customer-driven driver/vehicle data changes
  • Assist with answering overflow customer telephone calls during peak call times
  • Create new reports and generate recurring reporting in support of customer requests

Requirements

  • Ability to cross-reference spreadsheets/worksheets within Excel (i.e., vlookup)
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Time management skills along with excellent attention to detail

Salary

$50,000 - $60,000 per year, depending on experience.



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