Administrative Service Coordinator
4 days ago
We are seeking an Administrative Service Coordinator to join our team at Wheels, LLC. As a key member of our support staff, you will play a vital role in delivering exceptional customer satisfaction through timely and accurate completion of customer service requests.
Key Responsibilities:
- Enter customer requests into our CRM system and ensure they are completed efficiently.
- Collaborate with internal departments to resolve customer inquiries and issues.
- Utilize our CARE and FleetWeb systems to manage customer information and requests.
- Process customer-driven changes to driver/vehicle data, including license and title state changes.
- Provide excellent customer service through clear and concise communication.
What We Offer:
- A competitive salary range of $55,000 - $65,000 per year.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
Requirements:
- An associate degree or equivalent work experience.
- Familiarity with CRM systems and fleet management software.
- Excellent customer service and communication skills.
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