Apparel Sales Supervisor

2 weeks ago


Framingham, Massachusetts, United States DICK'S SPORTING GOODS INC Full time
OVERVIEW:
At DICK'S SPORTING GOODS INC, we are dedicated to fostering a culture that values the great outdoors and promotes exploration. Our commitment to inclusivity and diversity is reflected in our workforce, which mirrors the communities we serve.

As a Retail Sales Lead in Apparel, you will play a pivotal role in upholding our brand standards while enhancing the teammate experience.

The Lead serves as the in-store authority for their designated department, ensuring that customers receive exceptional service and that teammates are guided effectively.

Your leadership will be characterized by empathy, resilience, optimism, and collaboration, setting you apart as a role model.

Responsibilities include:

  • Supporting the recruitment and development of a strong team through participation in interviews and departmental tours.
  • Fostering a people-first culture by building trust and respect with every team member.
  • Planning and organizing store operations in collaboration with management, ensuring alignment on workforce needs and daily tasks.
  • Utilizing team strengths to meet brand standards and execute programs efficiently.
  • Maintaining merchandising and presentation standards in accordance with company guidelines.
  • Assisting store leadership with supervision and training, including onboarding new hires and cross-training existing staff.
  • Prioritizing coaching and development, explaining the rationale behind processes and tasks.
  • Creating an inclusive environment where all individuals feel welcome and respected.
  • Adhering to safety and operational policies while maintaining confidentiality of company information.
  • Contributing to team efforts across the store as needed.

LEADERSHIP TRAITS:
Our leadership competencies outline the essential qualities that drive business success and talent development. We expect our Store leaders to demonstrate:
  • Accountability
  • Customer Focus
  • Collaboration
  • Trust Instillation
  • Decision-Making Skills
  • Action Orientation
  • Engagement Promotion
  • Talent Development
  • Effective Team Building
  • Planning and Alignment

QUALIFICATIONS:
We seek candidates with flexible availability, including evenings, weekends, and holidays. Previous retail or customer service experience is preferred.

Physical requirements include the ability to stand, bend, stoop, reach, push, pull, and lift items weighing between 15 to 35 lbs repetitively. Candidates should be able to work extended periods on their feet and at heights greater than 4 feet using appropriate equipment.

Repetitive motions may be required for short durations.



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