Customer Service Valet

2 weeks ago


Leominster, Massachusetts, United States McGovern Automotive Group Full time


Join Our Team at McGovern Automotive Group

We are currently seeking a dedicated Service Valet to enhance our customer service experience at McGovern Automotive Group. As a vital member of our team, you will play a key role in ensuring that our customers receive top-notch service from the moment they arrive.

Key Responsibilities:
  • Warmly greet customers upon their arrival and facilitate introductions to service advisors.
  • Guide customers through the service lane to ensure an efficient flow.
  • Conduct thorough check-in and check-out procedures for all vehicles.
  • Retrieve customer vehicles from designated areas while ensuring cleanliness and protection of the vehicle interiors.
  • Manage the movement of vehicles to appropriate parking locations after service.
  • Maintain a tidy and organized service drive and parking area, free from debris.
  • Assist with snow removal from the dealership lot as required.
  • Prioritize vehicle safety at all times.
  • Adhere to all safety protocols and promptly report any incidents to management.
  • Perform additional duties as assigned.
Qualifications:
  • Exceptional customer service skills.
  • Professional demeanor and a collaborative spirit in all interactions.
  • Ability to complete tasks efficiently and on time.
  • Strong organizational skills with the ability to prioritize and escalate issues when necessary.
  • Commitment to reporting any safety concerns to management.
  • Maintain a polished and professional appearance.
  • Team-oriented mindset with a focus on achieving both personal and team goals.
  • A valid driver's license and a clean driving record are mandatory.
  • Must be able to pass background checks and drug screenings.
About McGovern Automotive Group:
At McGovern Automotive Group, we pride ourselves on our customer-first culture and commitment to transparency. Our rapidly growing organization offers significant opportunities for professional development, training, and career advancement within a supportive and team-oriented environment.

Equal Opportunity Employer

Job Type: Full-time

Pay: $19.00 per hour

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Flexible scheduling
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • Monday to Friday
  • Weekends as needed


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